So you have filled out the client Registration Form, Requested an Appointment or signed up for training, now let's get into the need to know prior to dropping off. 

 

 It is our mission that dogs can have their own enjoyable vacation while you are making the most of yours! We pride ourselves on prioritizing safe play, comfort, and understanding each individual pet’s needs. What works for one dog may not work for another, and we are committed to learning how your dog perceives joy and meeting that need. 

 

Things needed for your pet’s stay:

◦ Please provide proof of vaccinations on your Doggie Dashboard account

◦  Enough food for their stay in airtight container

◦  Chew bones/toys for down time (optional)

◦  Medication with detailed instructions (if applicable)

 

A few things you should know about us:

 

 We love animals of all kinds! On our 20 acres you and your pet are likely to have run-ins with animals of all types and we ask that you please keep the safety of all animals in mind. The best way to do this is by having your dog leashed and under control at all times. 

 

This is our home and we hope you can respect that while we are passionate about what we do we also need to, at times, leave the property. We are a small family run business so planning our schedule is important to everyone’s needs being met and us being able to maintain the facilities. We have found drop off and pickup windows with scheduled drop off and pickup appointments keep things efficient for everyone. We may be able to accommodate drop offs and pick ups outside of the allotted times should you require that, but cannot guarantee. 

 

Checkout is by 10:30 AM, and if not picked up by then an additional day will be applied to your total. 

 

Drop off Windows: 

 

Drop off windows allow you a guideline of what times to choose for your drop off or pickup. You will still need to schedule an exact time to pickup or drop off. We understand that life sometimes happens and ask that you communicate should you not be able to make your scheduled appointment time. If you are early/late by 15 minutes or more there will be a $30 late fee. Furthermore you run the risk that we will need to reschedule the drop off or pickup into the next window of availability. 

 

Drop-off & Pick-up Windows:

(An exact time within one of the windows still needs to be scheduled in advance)

 

Monday, Wednesday, Thursday:

7:30 AM – 10:30 AM

4:30 PM – 6:30 PM

 

Tuesday & Saturday:

By appointment only

 

Friday:

• 7:30 AM – 11:00 AM

• 4:00 PM – 7:00 PM

 

Sunday:

• 2:30 PM - 5:30 PM